PDF are not attaching to email

  • Michael
    2024年1月23日 14:27に質問
    PDF is no longer attaching to the submission email. I've gone so far as to delete the notification email and recreate it, making sure to select Attach PDF in the advanced email settings. Still no PDF attachment.
  • Lesther Jotform Support
    2024年1月23日 14:31に返信

    Hi Michael,

    Thanks for using Jotform. Have you noticed if there's a download link added to the email message when you receive the Notification email? If the email size exceeds the limit of 5MB, it will not attach the files but will add a download link to the email message. Provide the link to the form so we can check. Here's our guide on Where to Find Your Form URL.

    Let us know if you have any other questions.