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    Why is it telling me my forms are disabled?

    Asked by kylie886 on March 30, 2017 at 11:15 AM
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    JotForm Support

    Answered by Aury on March 30, 2017 at 12:31 PM

    Dear Kylie,

    Your account is suspended due that you are requesting username and password in plain text fields on your forms "Ajasent Inc." and "Ajasent Inc. w/ Out IVANS" .

    Gathering this type of data in plain text fields will violate our Terms of use, as this is only allowed through encryption along database administration; and our forms do not provide this type of method.

    We have removed the guilty fields on this form and reactivate the account. You must refrain from doing a new form like that to prevent a potential suspension of your account.

    Kind regards.