Trouble saving fields

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    domicu
    Asked on March 30, 2017 at 02:29 PM

    The field entries in second page of the form don't save. I closed the browser tab and then reopened a new one, but the data had disappeared. It does save however if I click "Next" to the next page, and then close and reopen the browser. Is this normal?

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    BJoanna
    Answered on March 30, 2017 at 03:58 PM

    Are you using session method to save form data? 

    How to Save Forms and Continue Later

    If so, your form is working properly. The progress on each page will only be saved when the "Next" and "Back" button is clicked.

    Hope this will help. Let us know if you need further assistance.