What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Trouble saving fields

    Asked by domicu on March 30, 2017 at 02:29 PM

    The field entries in second page of the form don't save. I closed the browser tab and then reopened a new one, but the data had disappeared. It does save however if I click "Next" to the next page, and then close and reopen the browser. Is this normal?

    Page URL:
    https://form.jotform.com/70465630485156

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    JotForm Support

    Answered by BJoanna on March 30, 2017 at 03:58 PM

    Are you using session method to save form data? 

    How to Save Forms and Continue Later

    If so, your form is working properly. The progress on each page will only be saved when the "Next" and "Back" button is clicked.

    Hope this will help. Let us know if you need further assistance.