What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Account has been suspended

    Asked by Ganseh on July 01, 2012 at 12:02 PM

    Please could you help with re-activating my account. It seems to have been disabled and I do not know why.

    Username is Dopravo


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    Answered by gori-mathew on July 01, 2012 at 12:26 PM

    Hi Dopravo

    Apologies for this inconvenience. Your account should be fine now. It was mistakenly suspended by our system due to a possible phishing form found on your account.
    Upon further checking, I found nothing offensive about your forms so I have lifted the suspension imposed on your account.

    Again, we're truly sorry about this.