What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I out of space?

    Asked by walkdifferent on March 30, 2017 at 06:30 PM

    I am being asked to upgrade the account when there is hardly any submissions in the account,

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    JotForm Support

    Answered by Chriistian on March 30, 2017 at 08:53 PM

    I  checked your account and I noticed that you are in a Free Plan. Free Plan has a limit of 100 payment submission monthly. I can see that you have used 101 submissions for the month that's why you have reached the monthly limit. Please see our Pricing Page for more info. To get rid of the limits, you may wait for the monthly reset or upgrade your plan. I would also like to inform you that you can increase your submission limits by completing the tasks from the Get More Page.

    Let us know if you need further assistance.