I can't login

Hi there,

It's been a while since I've had to log into my JotForm but I'm trying to using my email address and it just says "guest" when I try to reset my password. It won't send me a reset link either. I'm not sure what to do.

Thanks,

Julie

Hello Julie,

I checked the website your provided and the form embedded belongs to a guest (guest_50428037038047) account. Unfortunately, there's no way you can login to a guest account or edit the form. However, you can signup for a free account so you can manage your form properly. Let us know if you're done signing up to JotForm and we will transfer your form to your new account.

Please use this link to signup for a free account: https://www.jotform.com/signup

Hope that helps. We'll wait for your response.

Hey @John_Benson I cannot login to my account at all!

Can you transfer my forms to my new account?

My old account that your system will not reset password (it will not even send me reset instructions to my email although it confirms the email) is:

info (at) americanboxing.net

the new account i set up is:

fightmuaythai (at) americanboxing.net

at=@ (obv...)

no spaces...

Thanks

@Dave,

The login issue should be fixed per this thread.

If you need any further assistance on this, please let us know.