What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I hide the next button on pagebreak?

    Asked by WhiteBug on July 02, 2012 at 06:01 AM

    Hi

    I have a form that is setup conditionally. I would like to hide the next button or prevent users from advancing to the next position in the  form if they don't meet a condition. How can I accomplish this? My temporary fix is to delete the text "Next" from the page break  properties. However once the form is saved. The next button appears again allowing the user to advance to the next position in the form.

     

    Thanks

    Screenshot
  • Profile Image
    JotForm Support

    Answered by jonathan on July 02, 2012 at 10:42 AM

    Hi,

    I tested your form, I could not see the NEXT button...

    Can you clarify, how a user was supposed to save the form? to get the Next button to appear?

    I think this form is working as is.

    Will await your response.

    Thanks.

  • Profile Image

    Answered by WhiteBug on July 02, 2012 at 11:06 AM

    My intention is to guide the user through a series of questions (with links to appropriate destinations) until they reach the end of the form. That's where the information would be submitted and saved.'

    What happens is that when I save the form the next buttons re appear back where I don't want them to.

    An example is if you answered this question,then you go to this form an get this link and that would be the end of your guide. No next button after that.

    Is there a way I can keep the next button from showing (definitely) on certain page brakes?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on July 02, 2012 at 11:27 AM

    I am sorry, I am not sure if you provided some link here...

    An example is if you answered this question,then you go to this form an get this link and that would be the end of your guide. No next button after that.

    I could not see them. However, I am confuse on the form 'save' you are trying to say... because I am not sure that 'users' can save the form... they can only submit.

    You, can 'save' in the form builder... but the users will not be able to see that.

    Please inform us if this is not the answer to your inquiry.

    Thanks.

  • Profile Image

    Answered by WhiteBug on July 02, 2012 at 01:49 PM

    Hi

    What i'm asking is... Is there a way to delete the next button in page breaks so that it does not show up on the form?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on July 02, 2012 at 02:03 PM

    I think you were able to do that already...

    Right on my 1st test of your form, I had noticed that the 'Next' button is not visible when I selected 'Free Basic Account' in the dropdown selection

    After drop down selection, this is next option (image below)

    Will await your updates.

    Thanks

  • Profile Image

    Answered by YummyGarden on July 17, 2012 at 12:41 PM

    Here's what I think.

    The button is still gone, unless you edit your page again, you'll see that the buttons you deleted reappear. As long as you don't edit your forms after you've sent them out, your deleted button does not appear to the applicant. Yes, I know that you can see it in the edit form area, but it's not a part of the LIVE FORM. If you edit your form again, you'll just have to delete the buttons again.

    So, even though they reappear to us, the form creators, they DO NOT appear to the form applicants.

    I had the same issue. Everytime that I logged in to see the results, I noticed those darn buttons were back! Kept deleting them, until I realized that I didn't need to. Only if I edit the form, would I need to. It reappears every time you log out of your account.

  • Profile Image

    Answered by lowellgeneral on July 17, 2012 at 12:43 PM

    Nope don't think your answer is correct, YummyGarden. 

  • Profile Image

    Answered by YummyGarden on July 17, 2012 at 01:10 PM

    Uh... Have you actually tried it yourself?

    In my form, I have a Policy Page where applicants must select: I agree OR I disagree.

    If they disagree, they are sent to my Policy Decline page, which does not allow them to move forward in the application, only a BACK button. I'm logged into my account now, and I'm looking at my form. It has all of the buttons, including the ones that I deleted. I just tested the form, JUST NOW... no NEXT BUTTON is there. Hmmmm.

    Everyone that has used my form doesn't see the next button. Hmmmm.

    So..... that's strange that my answer is NOT CORRECT, even though my solution has proven to work. Hmmmm.

    If you open the edit function to your form and you SAVE it or it AUTO SAVES for you, the buttons will reappear, and only after a SAVE... in my experience.

    But ok, lowellgeneral. Whatcha got?? Hmmmm?

  • Profile Image

    Answered by lowellgeneral on July 17, 2012 at 01:16 PM
    Sorry about that—you are correct! Happy to eat my words. Have a good day.

  • Profile Image

    Answered by WhiteBug on July 17, 2012 at 05:12 PM

     Even though I delete the next button it comes back on the form even if I don't edit the form. I wish they would make this an option to hide next/back buttons in the condition options.

    I need to qualify members before rendering service.

  • Profile Image
    JotForm Support

    Answered by Mike_T on July 17, 2012 at 06:01 PM

    We are very sorry for the inconveniences caused.

    I have created a ticket about this issue and forwarded it to our Development Team.

    As soon as we have any updates, we will let you know.

    In the meantime, you can use a work around with custom injected CSS code to hide Back/Next buttons.

    Example:

    If you need any more information about that method, please let us know.

  • Profile Image

    Answered by WhiteBug on July 17, 2012 at 06:05 PM

    Cool work around, i'll try it. But I can't wait to see what the development team comes up with.