What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Corruption in Edit and Grid

    Asked by mgcaledonian13 on March 31, 2017 at 08:26 AM

    I am getting corruption in Edit mode and in a Grid 

    Have you any idea what is wrong?

    Page URL:

  • Profile Image

    Answered by Safaa on March 31, 2017 at 09:20 AM

    I cloned your form and I couldn't reproduce the problem, I was not able to see any of those characters.


    I'm thinking it's an encoding issue, please try logging out, clearing JotForm cache and cookies on your browser, and logging on back again.

    If you are using the full source to embed your form on your site? If yes, adding this code in the <head> tag on your page would fix the encoding conflict:

    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

    If the issue is still not resolved, please get back to us so we can assist you further.