What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to upgrade to the $5/mo plan but system is not taking my credit card

    Asked by organicbutcher on March 31, 2017 at 10:01 AM
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    JotForm Support

    Answered by Aury on March 31, 2017 at 12:39 PM


    Kindly give it another try and please make sure to check all required fields, as shown below:

    If you have additional questions, please do not hesitate to contact us.

    Thank you and Regards.