What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't downgrade my JotForm account?

    Asked by FoundationAcademy on July 02, 2012 at 10:11 AM

    I pressed downground on the pricing section of Jotform but I am redirected to a Plimus login? Please advise on how to downgrade my account.



  • Profile Image

    Answered by gori-mathew on July 02, 2012 at 10:52 AM


    Your account subscription has been cancelled and will no longer be charged for this account. Please note that your account will however remain on Premium account until 2012-07-19 when your payment expires. Your forms will not be disabled.

    Thanks for using Jotform and lets know if you need further assistance.