What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form loading slow and showing HTML in header

    Asked by rentbryant on March 31, 2017 at 11:29 AM

    My forms are loading very slow or not at all and at the top of each form there is HTML code above the header.

    Here is one of the forms:https://form.jotform.com/50283951764158

     all seem to have the same problem.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by david on March 31, 2017 at 01:40 PM

    The form loaded quite quickly on my end but I am able to see the extra code.  Removing the code and saving the field allowed for it to show correctly once again: