What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't seem to Enable my Credit Card Donation Form

    Asked by acok on March 31, 2017 at 01:44 PM

    I built the donation form and connected it to Square. However, when I try to View the form or embed it on my web site, I get a "Form Disabled" message. 

    What do I need to do to enable the form?


    Bob Peterson 


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    JotForm Support

    Answered by John_Benson on March 31, 2017 at 03:22 PM

    I checked your form and I didn't see any fields that violates our terms of use. I have now activated your account so you can manage your forms properly.

    To avoid getting automatically suspended by our anti-phishing filter tool, please replace the word Credit Card to your form header.

    Hope that helps. If you have questions, please contact us again.