What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where to find JotForm Chat support

    Asked by peachwave on July 02, 2012 at 01:28 PM

    I had used the chat box with your support last time but now I can't find it in the the web.

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    Answered by jeanettebmz on July 02, 2012 at 03:48 PM


    Like I said in another thread. The support staff is allowed to enable the chat box when there is availability . As for the moment this is not possible . But we will do our best in order to answer as soon as we can



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    Answered by Laurens  on March 14, 2015 at 01:36 PM

    what is the html of a live chat

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    JotForm Support

    Answered by jonathan on March 14, 2015 at 05:01 PM



    You will be able to know when our chat support is available because you will see the chat box when at http://www.jotform.com

    Currently, chat is not ON so you cannot see it. If you need assistance or have inquiry, please use this link instead http://www.jotform.com/contact/ and post your concern.