What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto save in v4 does not seem to work

    Asked by llofland on April 02, 2017 at 08:22 PM

    I have searched this topic in the forum and found several suggestions, clear cache, clear browser cache, which I have done.  I am attempting to re-direct back to the form, but all i get is the generic "thank you " page.

    Page URL:
    https://www.jotform.com/build/52655399273164

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    JotForm Support

    Answered by Chriistian on April 02, 2017 at 09:52 PM

    I cloned your form (www.jotform.com/52655399273164) and I noticed that you have chosen the Show a Thank You Page instead of Redirect to an external link.

     

    If you want to redirect back to the form when the user submits your form, choose the Redirect to an external link and set the URL to your form.

    Regards.

     

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    Answered by llofland on April 03, 2017 at 06:32 AM

    I've actually attempted both and got the same response.  I will try again and advise

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    Answered by llofland on April 03, 2017 at 06:37 AM

    Same result:  "Re-direct to external link:

     

  • Profile Image

    Answered by llofland on April 03, 2017 at 07:53 AM

    Self corrected:  I found in my "Conditions" page that the redirect was permanently set to the "Thank you" page.

     

    Sorry for the trouble

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    JotForm Support

    Answered by Kevin_G on April 03, 2017 at 10:46 AM

    Glad to know you were able to resolve it. 

    Please, it there's anything else that we can assist you, do not hesitate to contact us, we will be happy to assist you.