Auto save in v4 does not seem to work

  • llofland
    Asked on April 2, 2017 at 8:22 PM

    I have searched this topic in the forum and found several suggestions, clear cache, clear browser cache, which I have done.  I am attempting to re-direct back to the form, but all i get is the generic "thank you " page.

    Page URL: https://www.jotform.com/build/52655399273164
  • Chriistian Jotform Support
    Replied on April 2, 2017 at 9:52 PM

    I cloned your form (www.jotform.com/52655399273164) and I noticed that you have chosen the Show a Thank You Page instead of Redirect to an external link.

    Auto save in v4 does not seem to work Image 1 Screenshot 30

     

    If you want to redirect back to the form when the user submits your form, choose the Redirect to an external link and set the URL to your form.

    Auto save in v4 does not seem to work Image 2 Screenshot 41

    Regards.

     

  • llofland
    Replied on April 3, 2017 at 6:32 AM

    I've actually attempted both and got the same response.  I will try again and advise

  • llofland
    Replied on April 3, 2017 at 6:37 AM

    Same result:  "Re-direct to external link:

     

    Auto save in v4 does not seem to work Image 1 Screenshot 20

  • llofland
    Replied on April 3, 2017 at 7:53 AM

    Self corrected:  I found in my "Conditions" page that the redirect was permanently set to the "Thank you" page.

     

    Sorry for the trouble

  • Kevin Support Team Lead
    Replied on April 3, 2017 at 10:46 AM

    Glad to know you were able to resolve it. 

    Please, it there's anything else that we can assist you, do not hesitate to contact us, we will be happy to assist you.