What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm Support

    PDF Embedder: PDF link in Dropbox account does not work

    Asked by candy on April 03, 2017 at 08:03 AM

    Our user named "MSSUBANDS" has reported us that PDF embedder doesn't work correctly. I have investigated his form and I have seen that he has 2 PDF embedder widgets in his form. One of them is google drive document and one of them is dropbox document.

    Google Drive document is working while embedding it. However, the PDF in the DropBox doesn't appear correct in the form as you can see the screenshot below:

    Form ID: 70324727883159

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    JotForm Support

    Answered by widgets on April 29, 2017 at 05:54 AM

    Dropbox does not make a direct link of the uploaded files, the owner must provide the direct download link of the file in order to get the file content. 

    But anyway, we released an update on the PDF Embedder widget last week. And user can upload PDF files directly to the widget. They have to reintegrate for it to work. Please try that and recommend the user.

    Widget Team

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    JotForm Support

    Answered by candy on May 02, 2017 at 03:10 AM


    The user was informed.

    Thank you,