PDF Embedder: PDF link in Dropbox account does not work

  • Profile Image
    candy
    Asked on April 03, 2017 at 08:03 AM

    Our user named "MSSUBANDS" has reported us that PDF embedder doesn't work correctly. I have investigated his form and I have seen that he has 2 PDF embedder widgets in his form. One of them is google drive document and one of them is dropbox document.

    Google Drive document is working while embedding it. However, the PDF in the DropBox doesn't appear correct in the form as you can see the screenshot below:

    Form ID: 70324727883159

  • Profile Image
    widgets
    Answered on April 29, 2017 at 05:54 AM

    Dropbox does not make a direct link of the uploaded files, the owner must provide the direct download link of the file in order to get the file content. 

    But anyway, we released an update on the PDF Embedder widget last week. And user can upload PDF files directly to the widget. They have to reintegrate for it to work. Please try that and recommend the user.

    Regards,
    Widget Team

  • Profile Image
    candy
    Answered on May 02, 2017 at 03:10 AM

    Hello,

    The user was informed.

    Thank you,

    Regards.