What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload limit on our form

    Asked by lsloane on April 03, 2017 at 11:17 AM

    I received an email saying we've reached our upload limit. Per previous customer support help I clear our data weekly to ensure we exceed our upload space. Please advise ASAP - we do NOT want our form disabled.

     

    Thank you,

     

    Lisa Sloane

    lisa@bigskypr.com

    Page URL:
    https://form.jotform.com/70645174849163

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    JotForm Support

    Answered by Jan on April 03, 2017 at 01:18 PM

    Upon checking, I can see that your account is currently in good status. Your upload space is showing 0.00 bytes.

    Let us know if you have any questions. Thank you.

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    Answered by lsloane on April 03, 2017 at 01:45 PM
    Yes – thank you. I was able to clear the space and take care of it but didn’t know how to recall this notice. Thank you!
    ...
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    JotForm Support

    Answered by Jan on April 03, 2017 at 03:09 PM

    Glad to hear that. Thank you for updating us. If you need our help, please don't hesitate to open a new thread. Have a great one!