- lsloaneAsked on April 03, 2017 at 11:17 AM
I received an email saying we've reached our upload limit. Per previous customer support help I clear our data weekly to ensure we exceed our upload space. Please advise ASAP - we do NOT want our form disabled.
- JotForm SupportJanAnswered on April 03, 2017 at 01:18 PM
Upon checking, I can see that your account is currently in good status. Your upload space is showing 0.00 bytes.
Let us know if you have any questions. Thank you.
- lsloaneAnswered on April 03, 2017 at 01:45 PMYes – thank you. I was able to clear the space and take care of it but didn’t know how to recall this notice. Thank you!
- JotForm SupportJanAnswered on April 03, 2017 at 03:09 PM
Glad to hear that. Thank you for updating us. If you need our help, please don't hesitate to open a new thread. Have a great one!