Upload limit on our form

  • lsloane
    Asked on April 3, 2017 at 11:17 AM

    I received an email saying we've reached our upload limit. Per previous customer support help I clear our data weekly to ensure we exceed our upload space. Please advise ASAP - we do NOT want our form disabled.

     

    Thank you,

     

    Lisa Sloane

    lisa@bigskypr.com

    Page URL: https://form.jotform.com/70645174849163
  • Jan
    Replied on April 3, 2017 at 1:18 PM

    Upon checking, I can see that your account is currently in good status. Your upload space is showing 0.00 bytes.

    Let us know if you have any questions. Thank you.

  • lsloane
    Replied on April 3, 2017 at 1:45 PM
    Yes – thank you. I was able to clear the space and take care of it but didn’t know how to recall this notice. Thank you!
    ...
  • Jan
    Replied on April 3, 2017 at 3:09 PM

    Glad to hear that. Thank you for updating us. If you need our help, please don't hesitate to open a new thread. Have a great one!