What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to open form

    Asked by consultori on April 03, 2017 at 02:20 PM


    Page URL:

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    JotForm Support

    Answered by Jan on April 03, 2017 at 04:06 PM

    Our phishing detector tool suspended your account automatically. I checked your form and I can see that you are asking for email password. Collecting login credentials are not allowed here in JotForm, please check our terms of use.

    We need to delete the guilty fields so that we can re-activate your account. If that is okay with you, please let us know. 

    We'll wait for your reply. Thank you.