Why is the form displaying with white background?

  • Profile Image
    ronprosky
    Asked on April 03, 2017 at 04:58 PM

    form not responding to what i am trying to accomplish even though settings show right.

    i don't want a white page background and i want the form on the top of the contact page to span that grey box.

    thank you

  • Profile Image
    Kiran
    Answered on April 03, 2017 at 06:09 PM

    I have checked your web page and see that form is displaying on the grey colored section.

    Could you try opening the web page in a private/incognito window or a different browser and see if that makes any difference? Let us know if you are referring something different. We will be happy to help. 

  • Profile Image
    ronprosky
    Answered on April 03, 2017 at 06:18 PM

    the form itself should have a transparent background NOT a grey background. the other grey background is from my web page. the form itself is a clone of the one you see in the footer, with no background. i also need this form to be wider instead of having all that grey space on each side.

    thank you

  • Profile Image
    Chriistian
    Answered on April 03, 2017 at 10:17 PM

    If I understand you correctly, you want this form (https://form.jotform.us/70926380668163) to be transparent instead of having a gray background? If so, please try to inject this custom CSS on your form:

    .supernova, .jotform-form, .form-all {

        background-color : transparent !important;

    }

     

    Hope this helps.

    However, if you mean something else, do get back to us.
    Regards.

  • Profile Image
    laine
    Answered on April 04, 2017 at 09:52 AM

    sir,

    thank you for the code but why is design builder showing it's supposed to be transparent yet it it showing as grey? another bug?

     

  • Profile Image
    Kiran
    Answered on April 04, 2017 at 11:58 AM

    When the form background is made transparent, the background color of the web page where the form is being displayed as the form background. Since the form builder background is Grey and when the form background is made transparent, it looks like the form has a Grey background. 

    Hope this information helps!