What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form is disabled when i try to place it in wordpress

    Asked by trakiyoshi1 on April 03, 2017 at 05:57 PM
    Page URL:
    http://snacktreasureshawaii.com/?page_id=193

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 03, 2017 at 08:14 PM

    Hi there,

     

    I checked your account and it was autosuspended by our Phishing Detector. However, I manually checked your forms and they do not violate our terms of use. Apologies for the inconvenience. I have reactivated your account.

     

    Also, I noticed that your form is not properly embedded to your page. Please see A guide to forms for WordPress users to properly embed your form to your WordPress site.

     

    If you need further assistance, just let us know.

     

    Regards.

  • Profile Image

    Answered by trakiyoshi1 on April 03, 2017 at 10:49 PM

    Thank you very much!

     

  • Profile Image

    Answered by trakiyoshi1 on April 03, 2017 at 10:53 PM

    HI Chriistian.

    I tried to follow your suggestions - 

    Also, I noticed that your form is not properly embedded to your page. Please see A guide to forms for WordPress users to properly embed your form to your WordPress site.

    But I got this error message - 

    DsgnWrks Instagram Importer Options

    Secure authentication with Instagram

     

    Please advise

  • Profile Image
    JotForm Support

    Answered by Chriistian on April 04, 2017 at 01:41 AM

    It seems that the error message you got is from the DsgnWrks Instagram Importer plugin. For the JotForm plugin, here's the link to the plugin to install: https://wordpress.org/plugins/embed-form/ 

    We also have an oEmbed Plugin: https://wordpress.org/plugins/jotform-oembed/

    Please have a try and let us know if you need further assistance.
    Regards.