What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is in restore mode?

    Asked by gschepel on April 04, 2017 at 03:54 AM

    I cannot see my form, what means restore mode?? How can I Fix this.

     

    thanks

     

    G Schepel

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    JotForm Support

    Answered by Charlie on April 04, 2017 at 05:22 AM

    Hi,

    Your account seem to have been inactive for some time, when that happens, the system will set your account to "Dormant" mode. I went ahead and re-activated your account, your forms should be able to work now. If the issue still persist, please log out and log back in.

    Thank you.

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    Answered by mnaazmy on May 30, 2017 at 02:01 AM

    I'm having that issue. How do I overcome this?

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    JotForm Support

    Answered by Charlie on May 30, 2017 at 02:43 AM

    @mnaazmy

    I see you already have your own thread post about this, my colleague has already replied to your concern on this link: https://www.jotform.com/answers/1157730. Please refer to that one instead.

    Thank you.