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gschepelAsked on April 4, 2017 at 3:54 AM
I cannot see my form, what means restore mode?? How can I Fix this.
thanks
G Schepel
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CharlieReplied on April 4, 2017 at 5:22 AM
Hi,
Your account seem to have been inactive for some time, when that happens, the system will set your account to "Dormant" mode. I went ahead and re-activated your account, your forms should be able to work now. If the issue still persist, please log out and log back in.
Thank you.
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mnaazmyReplied on May 30, 2017 at 2:01 AM
I'm having that issue. How do I overcome this?
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CharlieReplied on May 30, 2017 at 2:43 AM
@mnaazmy
I see you already have your own thread post about this, my colleague has already replied to your concern on this link: https://www.jotform.com/answers/1157730. Please refer to that one instead.
Thank you.