Form is in restore mode?

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    gschepel
    Asked on April 04, 2017 at 03:54 AM

    I cannot see my form, what means restore mode?? How can I Fix this.

     

    thanks

     

    G Schepel

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    Charlie
    Answered on April 04, 2017 at 05:22 AM

    Hi,

    Your account seem to have been inactive for some time, when that happens, the system will set your account to "Dormant" mode. I went ahead and re-activated your account, your forms should be able to work now. If the issue still persist, please log out and log back in.

    Thank you.

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    mnaazmy
    Answered on May 30, 2017 at 02:01 AM

    I'm having that issue. How do I overcome this?

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    Charlie
    Answered on May 30, 2017 at 02:43 AM

    @mnaazmy

    I see you already have your own thread post about this, my colleague has already replied to your concern on this link: https://www.jotform.com/answers/1157730. Please refer to that one instead.

    Thank you.