- JotForm SupportcandyAsked on April 04, 2017 at 07:24 AM
Our user named "pixeldesigns" has reported us that she can not disable "Set Custom First Payment Cost" option. I have cloned her form on my side and I have seen that in order to disable the "Set Custom First Payment Cost" option, we need to disable the "Variable Price" option first as seen below:
- JotForm SupportRoseAnswered on May 30, 2017 at 09:30 AM
Thank you for reporting us this problem and sorry for this inconvenience.
I was informed by the developer who was assigned to this ticket. The problem should be fixed now. Could you please check this again on your side and let us know if the issue still persists?
Please also inform the user accordingly.