What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Background colour not reflecting on the form

    Asked by kevinpclarke on April 05, 2017 at 12:27 PM

    Dear Support,

    When I set the background colour to 5484CC on the following forms below it shows as correct in build mode but in preview if reverts back to grey. Am I doing something wrong?

     

    https://form.jotformpro.com/kevinpclarke/BISC-Aya-Jayne-Individual

    https://form.jotformpro.com/kevinpclarke/BISC-Aya-Jaye-Group

     

    MAny thanks as always

    Regards

    Kevin

    P.S. Version 4 is a big improvement to version 3. Great work!

  • Profile Image
    JotForm Support

    Answered by AIDAN on April 05, 2017 at 02:17 PM

    I have cleared your form caches, and as a result the forms should look correctly now.

    Please check them and get back to us if the problem still persists. Thank you.