What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms disabled?

    Asked by amukobole on April 05, 2017 at 03:58 PM

    I only have 5 forms for my free account and they are all disabled.  Please help!!

     

    frau_amu@yahoo.com - account on my email

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    JotForm Support

    Answered by AIDAN on April 05, 2017 at 06:13 PM

    Upon inspection, I found that your account got suspended because your form ID 62103762084147 named "Affiliate Form - Airport Services" is collecting passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms and grant us permission to remove the offending form (as it is currently in the Trash folder) we may consider re-activating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.