Why are my forms disabled?

  • Profile Image
    amukobole
    Asked on April 05, 2017 at 03:58 PM

    I only have 5 forms for my free account and they are all disabled.  Please help!!

     

    frau_amu@yahoo.com - account on my email

  • Profile Image
    AIDAN
    Answered on April 05, 2017 at 06:13 PM

    Upon inspection, I found that your account got suspended because your form ID 62103762084147 named "Affiliate Form - Airport Services" is collecting passwords, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms and grant us permission to remove the offending form (as it is currently in the Trash folder) we may consider re-activating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.