What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Test email button no longer available for auto email responder

    Asked by ceramicarts on July 03, 2012 at 02:06 PM

    Suggestions for how to test the mail responder?

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    Answered by jeanettebmz on July 03, 2012 at 05:19 PM

    The only way you can test it as for now is by filling out the form by youself using an alternate email address

    Cheers!

    Jeanette

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    Answered by ceramicarts on July 04, 2012 at 03:46 PM

    Why did you discontinue this feature?

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    JotForm Support

    Answered by Mike_T on July 04, 2012 at 04:27 PM

    I have forwarded your inquiry to our Next Level Support.

    We will get back to you as soon as we have any updates.

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    Chief Technology Officer

    Answered by eee on July 05, 2012 at 01:45 AM

    Hi,

    Some of our users used that feature for their own benefits such as Spam, Phishing etc. We can not be a tool for these kind of actions,

    Kindest Regards,

    Ertugrul.

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    Answered by ceramicarts on July 06, 2012 at 09:32 AM

    So you are penalizing the users who do not use it this way, how are we suppose to test our email links?

    All of our Jot Forms contain a payment, so in order for us to test our autoresponder links, we have to submit a payment to paypal. This does not make any sense.

    Not happy, there must be another work around you can provide.

    Scott

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    Answered by ceramicarts on July 06, 2012 at 09:34 AM

    Just thinking, perhaps the only test email allowed should be to the account we have signed up with you. For example, we can only send test emails to scott@ceramicarts.com.

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    JotForm Support

    Answered by liyam on July 06, 2012 at 11:33 AM

    Let me forward this suggestion to the development team, ceramicarts.  Unfortunately, since the developers are pretty busy, I cannot guarantee that they will be able to consider this for implementation anytime soon.  But rest assured, as soon as we have this up, we'll sure to let you know.

    While this feature is not yet available, what I can suggest is to create a clone of your form and then replace the paypal tool with a purchase order tool (There is an option to not delete the product listing when you try to remove the Paypal field).  This way, you won't be compelled to make a payment via paypal to see how your email alerts appear.

    Thanks.

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    Answered by ceramicarts on July 08, 2012 at 01:51 PM

    Seems like a lot of work when before we could test in 2 seconds... seems to us like an easy programming fix and should be a priority seeing as it was there before.

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    JotForm Support

    Answered by jonathan on July 08, 2012 at 03:27 PM

    @ceramicarts

    I can very weill understand and relate easily to your point also. BUT I can look at this also as a 'feature' or 'add-on' only. It does not look like a functions major stopper for Jotform.

    As Ertugrul already mentioned previously, there was a more important reason for discontinuing the 'feature'. But nonetheless, I can see this 'feature' was again reinstated among the user's 'request feature lists'. Meaning it was reconsidered for implementation already.

    We can only wish for your understanding and patience to wait for this feature to be able again.

    Personally, I do a 'full feature test' of JotForm without exhausting a bit of my main account by simply creating a Free Basic account in JotForm.

    I can always easily transfer the form (once thoroughly tested and finalized) by cloning it to my main account. 

    Thank you for your understanding.

    This post will be updated by our dev team as soon as they have the updated information available.

     

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    Chief Technology Officer

    Answered by eee on July 23, 2012 at 09:57 AM

    Hi,

    Test email feature re-implemented with restricted FROM (noreply@jotform.com) and TO (user's email address) fields.

    Kindest Regards,

    Ertuğrul.