Cannot delete 'heading'

  • tiffanylaine
    Asked on April 5, 2017 at 6:36 PM

    I created a couple of forms. The first one is perfect. The second one keeps adding a blank 'heading' in the middle of the form that can only be seen after I publish it. How can I delete this part of the form without starting over?

     

  • Ian
    Replied on April 5, 2017 at 11:27 PM

    Could you please specify which form you are referring to?

    Jotform Form URL or the form id would help us investigate further

  • tiffanylaine
    Replied on April 5, 2017 at 11:41 PM

    I believe the title is New Transaction

  • Ian
    Replied on April 6, 2017 at 1:04 AM

    If you are referring to the Heading mentioned in the screenshot below, then I cloned the form and deleted it without any issue. I had also attached the screencast of how I deleted the Heading

    Cannot delete heading Image 1 Screenshot 30

     

    Cannot delete heading Image 2 Screenshot 41

    Let us know if we are not on the same page.

     

  • tiffanylaine
    Replied on April 6, 2017 at 12:14 PM

    Yes, thank you! It must have been a glitch, I did not have the option to delete it earlier. It is fixed now. Thanks!