Form Encryption: Decryption key is not uploading when using IE 11

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    Asked on April 05, 2017 at 06:53 PM
    This is a major problem with my client too.  Is there any resolution on this?
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    Answered on April 05, 2017 at 07:05 PM

    I've tested the issue on my end as well, I will report it to our second level so our developers can take a look to it, in the meantime I would suggest you to try with a different browser such as Google Chrome or Firefox, we do strongly recommend these browsers while using JotForm. 

    We will let you know as soon as we get any update about it. 

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    Answered on June 28, 2017 at 06:00 AM

    Hi there,

    Sorry for the late update, but this issue is now resolved. You may now upload your private key and decrypt your submission using IE 11.

    Kind regards,