Thank you page: Blank Thank You page appears

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    Asked on April 06, 2017 at 07:51 AM

    Our user named "alexsmith" has reported us that when submitting the form blank Thank You page appears instead of the default Thank You page.

    Form ID:32664325669968

    I've tested the form by fulfilling it and I have seen the following screen after submitting the form:

    I have cloned the form on my side in order to test it. The issue still persists.

    Cloned form ID on my side: 70953784823972


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    Answered on May 18, 2017 at 06:16 AM

    This issue is still occurring - are you able to provide an update please



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    Answered on May 18, 2017 at 08:35 AM

    The ticket has already been assigned to one of our developers in the priority of Important. Ticket status is seen as opened. I will follow up the situation of this ticket with our developer and let you know via this thread once I learn anything. 

    Thank you in advance for your understanding.

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    Answered on May 22, 2017 at 06:51 AM


    First of all, we are sorry for the inconvenience. The problem was because you had an single quote character in background url. I was deleted it and your form is all good now.