What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Downgrade account

    Asked by aristomedia on April 06, 2017 at 10:50 AM

    I use a competitor - FormStack - and looking to switch to you all and already impressed with what you offer.

     

    But I need to know a few things:

     

    1) We use the forms for a seminar and its only seasonal.. is there a way we can downgrade our account and still keep it active?

    2) When submissions occur what type of database is it imported into and can you export that?
  • Profile Image
    JotForm Support

    Answered by Sven on April 06, 2017 at 12:22 PM

    1) We use the forms for a seminar and its only seasonal.. is there a way we can downgrade our account and still keep it active?

    You can downgrade and upgrade you account any time you want, downgrading will not make you lose any forms, you can still keep them active, however, your form limits will change depending on your account package. For more info about pricing and packages, please follow this link:

    https://www.jotform.com/pricing/

     

    I have moved your second question to a new thread and will update accordingly. 

    https://www.jotform.com/answers/1113159

     

    Thank you.