What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have all submissions as read but "My Forms" still shows one unread.

    Asked by samos86 on April 06, 2017 at 12:20 PM

    I have one item stuck under my forms "Repairs/Maintenance Request Forms" - even though I have viewed every single one it still shows a one new one there.

    Can you please release it?


    Helen Leal

    Century 21 Amos Realty

    Page URL:

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 06, 2017 at 01:40 PM

    Hello Helen,

    You should click on "Mark All as Read" option under "More" header menu. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!