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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Form is not showing disabled status though it is disabled by date

    Asked by gcchapel on April 06, 2017 at 03:01 PM
    The second issue that I've mentioned but it hasn't been addressed, is that when I look at my list of forms, this form is still displaying as "enabled", when it seems to be functionally disabled.
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    JotForm Support

    Answered by Kiran on April 06, 2017 at 03:14 PM

    I see the form functionality is disabled when the form is set to expire on a specific date. However, the form is not displaying disabled status in My Forms page. 

    Let me forward the issue to our backend team to take a look. Once we have any information in this regard, we'll update you here.


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    Answered by gcchapel on April 06, 2017 at 03:16 PM

    Thank you! I will leave it 'as is' until I hear back from someone.

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    JotForm Support

    Answered by Rose on April 07, 2017 at 04:35 AM

    Please note that I was informed by developer. This is not bug. Even your form is disabled on the specific date,the form status is still displayed as enabled on My forms page. However, the form can not be submitted after expiry date. 

    All in all, I changed this ticket status from bug to feature. If there will be any update, you will be notified via this thread. 

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    Answered by gcchapel on April 07, 2017 at 12:15 PM

    Just to make sure I understand, you're saying that even though my form has been disabled, due to my setting it to be disabled at a specific time, I still have to manually disable it if I want it to display that way on My Forms page? I could be wrong, but I don't believe I've had to do that with other forms in the past. 

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    JotForm Support

    Answered by Kiran on April 07, 2017 at 01:22 PM

    Yes. You are right. It is required to disable the form manually in order to display the form with disabled status in the My Forms page. I agree that the forms were showing the disabled status earlier. However, a request has already been sent to our backend team in this regard. Once we have any update in this regard, you'll be posted here.

    Thank you!