What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My paypal button is not working properly. Can you help me?

    Asked by AmandaBarbe on April 07, 2017 at 12:18 PM

    Whenever I click the submit button on my form this line shows up in the Paypal box:



    We are unable to complete your request at this time. Please try again later. We apologize for the inconvenience.


    Do I need to contact Paypal for this question?


    Thank you,


    Page URL:

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    JotForm Support

    Answered by Nik_C on April 07, 2017 at 01:48 PM

    I tested your form but I wasn't able to replicate this problem:

    Could you please check and let us know if the issue persists?