The template I'm using looks good in the Form Builder but the lines are offset in Preview

  • ZIKY2011
    Asked on April 7, 2017 at 1:43 PM

    I am using a templet and it looks great in the builder but when I go to preview, the lines are offset

     

    Also, I would like to exchange the header photo for my own and cant figure out how to do that.

     

    Thanks!

     

    Nicola

    Page URL: https://www.jotform.com/build/70946676786174
  • Support_Management Jotform Support
    Replied on April 7, 2017 at 3:03 PM

    I am using a templet and it looks great in the builder but when I go to preview, the lines are offset

    I'm afraid you failed to mention which lines you're referring to. I looked at your form and never noticed anything that was offset.

    The template Im using looks good in the Form Builder but the lines are offset in Preview Image 1 Screenshot 30

    Let us know which lines are offset by sending a screenshot so we can assist you better. And don't forget to be as detailed as possible on how exactly you want it to look like.

    Related guide: How-to-add-screenshots-images-to-questions-in-support-forum 

    Also, I would like to exchange the header photo for my own and cant figure out how to do that.

    This is the image I'm seeing on your form's header:

    The template Im using looks good in the Form Builder but the lines are offset in Preview Image 2 Screenshot 41

    Is that the one you're trying to change or you already managed to changed it? I'm asking because your form is titled Sponsored Rider Application and image looks to be related.

  • ZIKY2011
    Replied on April 7, 2017 at 4:44 PM
    Thanks for getting back to me! I got so fed up with it that I started over with a new templet and that fixed the problem.
    I still could not figure out how to change the blue outline box to a different color but I can live with that.

    I basically need to know if I can use a theme and upload my photo instead of the stock photo that comes with the theme.
    Thanks!
    Nicola
    (501)772-7280
    Sent from my iPhone
    Nicola Gagliardo
    ZIKY, LLC
    www.ZIKYboutique.com
    ...
  • Support_Management Jotform Support
    Replied on April 7, 2017 at 5:55 PM

    Yes, you should be able to use a theme then change the images in that theme upon your discretion. If you're having issues figuring out where the images are stored, the best way to know is to use the ADVANCED FORM DESIGNER.

    The template Im using looks good in the Form Builder but the lines are offset in Preview Image 1 Screenshot 20

    Your other question about the form outline has been moved to a separate thread https://www.jotform.com/answers/1114422

    We'll have it addressed there shortly.