What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can it show results of Matrix fields better on Form Notification Emails?

    Asked by emilythomas1 on January 05, 2011 at 04:54 PM

    My form includes a large matrix with days across (columns) and times down (rows).

    The email notifications send only the responses, so it becomes a large matrix of commas and periods, with any responses in between... but it does not include the fields, so it is difficult to understand what the response were.

    Is there a way to fix it? for the email notification to include the field labels?  or no?

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 06, 2011 at 10:43 AM

    I noted your request in our feature requests list. Thanks. 

  • Profile Image

    Answered by serkan on February 17, 2011 at 03:12 AM

    This should be fixed now.