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    Trouble with loading the form in Form Builder due to a lot of conditions in the form

    Asked by TGPBeauty on April 07, 2017 at 04:43 PM


    I have created a form and had lots of trouble, as the system kept crashing.

    I wanted to create conditional formatting whereby a user would type in a number X, and then X instances of a section of the form would be displayed, up to 28.

    This is because the form is for a group of people who have tested products for us, and they have had anywhere between 8 and 28 products to test.  The form is to capture their feedback.

    Since that conditional bit kept breaking, I had to do away with it (I tried re creating the form 3 times, this is the 3rd iteration).  Instead, I will ask users to go into the form a few times and complete as many as they need.  I have left the form at 10 instances of that section of the form with the product feedback.

    However, because at some point I did have 28 instances of that section (which were needed to create the X number conditional logic above), the conditional details have remained and created errors.  These are making the form crash.

    I can't go in and delete them all.

    Is there a way that you can help?  I need to delete all conditional errors in this form https://eu.jotform.com//?formID=70965661979375

    Thank you!


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    JotForm Support

    Answered by jonathan on April 07, 2017 at 06:37 PM

    I could not review your form https://www.jotform.com/70965661979375 on my browser because it keeps crashing when loading the Conditions on the form.


    What I suggest you do is to re-create the form instead without any conditional statements on it yet.

    You can copy the form to another form using the Field Manager App.


    The Field Manager app will allow you to recreate the form by just copying the fields to another/new form. It will not include and conditions so it will be lighter and can reconfigured again from scratch.

    Let us know how we can be of further assistance.