What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change my login details please.

    Asked by POME3790 on April 08, 2017 at 09:45 PM

    I want to change my account name and password, how do I do this?

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    JotForm Support

    Answered by Jim_R on April 09, 2017 at 03:37 AM

    For the username, we can change that for you. Just get back to us with 3 usernames (from most preferred to the least) so we can try the others if your first choice is already taken. Usernames can only have alphanumeric characters and an underscore.

    For the password, you may change that from your end. Just go to your Account's Profile page https://www.jotform.com/myaccount/profile and change it there.