Actual published form shows zero price for items in payment field

Please look at the Edge
Basketball Club form in particular the
Nike Team Black Men's Hoodie $ 0.00
Nike Team Men's Fleece Pants $ 0.00
Why do they show as $0.00 for price on actual published form and on
backend shows actual pricing?
This is a live form and we need this rectified asap!

I was able to see the difference you were referring to. When viewing the live form https://www.jotform.us/form/70875446291161 the some items/products have zero(0) price/amount on them...

 

While in the Form Builder, they do not.

 

This is happening because you have assigned an N/A item with zero(0) value only as a default price/amount using special pricing in the form as the default selected value.

 

To fix this, you should instead assign none zero value item/product as a default selected in the form.

 

So in the live/published form, the default selected product will not show zero value only.

 

Hope this help. Let us know if this workaround will not work for you.

 

 

Yes we figured it out to place the N/A at the bottom. Thansk!
Jennifer Marlowe, Administrative Assistant
Deep Dive Ref, LLC
| info@deepdiveref.com | www.deepdiveref.com
...

Thank you for letting us know that all is good now.