Forms are not being displayed in China.

  • concordiashanghai
    Asked on April 9, 2017 at 9:29 PM

    https://form.jotform.me/70370949518464

     

     

    I am in Shanghai and I cannot get this form to load.  I still have two teams that need to register for this event.

     

    Jotform Thread 1115196 Screenshot
  • David JotForm Support Manager
    Replied on April 9, 2017 at 10:10 PM

    I checked your form and it loaded just fine:

    Forms are not being displayed in China Screenshot 20

    Let us know if you need more help, we will be glad to assist you.

  • concordiashanghai
    Replied on April 9, 2017 at 11:14 PM

    Maybe Jotform is now being blocked by the Great Firewall of China because I still cannot get it to open.  I will try with my VPN and see if that makes a difference.

  • Ashwin JotForm Support
    Replied on April 9, 2017 at 11:36 PM

    Hello,

    It seems our domain https://form.jotform.me is blocked in China and that is the reason why you are not able to access your form. 

    Please note that our domain https://www.jotform.com is not blocked and it should work fine. I would suggest you to please use the following form URL and see if this works fine: 

    https://www.jotform.com/70370949518464

    or 

    https://www.jotformpro.com/70370949518464

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • lanlingzi
    Replied on April 17, 2017 at 8:24 AM

    https://form.jotform.us  also is blocked in China. your company can solve this?
  • Ashwin JotForm Support
    Replied on April 17, 2017 at 8:32 AM

    Hello lanlingzi,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1120835

    Thank you!