What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms are not being displayed in China.

    Asked by concordiashanghai on April 09, 2017 at 09:29 PM

    https://form.jotform.me/70370949518464

     

     

    I am in Shanghai and I cannot get this form to load.  I still have two teams that need to register for this event.

     

    Page URL:
    https://form.jotform.me/70370949518464

    Screenshot
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 09, 2017 at 10:10 PM

    I checked your form and it loaded just fine:

    Let us know if you need more help, we will be glad to assist you.

  • Profile Image

    Answered by concordiashanghai on April 09, 2017 at 11:14 PM

    Maybe Jotform is now being blocked by the Great Firewall of China because I still cannot get it to open.  I will try with my VPN and see if that makes a difference.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 09, 2017 at 11:36 PM

    Hello,

    It seems our domain https://form.jotform.me is blocked in China and that is the reason why you are not able to access your form. 

    Please note that our domain https://www.jotform.com is not blocked and it should work fine. I would suggest you to please use the following form URL and see if this works fine: 

    https://www.jotform.com/70370949518464

    or 

    https://www.jotformpro.com/70370949518464

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by lanlingzi on April 17, 2017 at 08:24 AM

    https://form.jotform.us  also is blocked in China. your company can solve this?
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 17, 2017 at 08:32 AM

    Hello lanlingzi,

    I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1120835

    Thank you!