How can I change the payment details for my subscription?

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    bobbymohan
    Asked on July 04, 2012 at 08:35 PM
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    idarktech
    Answered on July 04, 2012 at 08:56 PM

    Hi,

    Since you've paid for JotForm using CC, you may change your billing information at Plimus (www.plimus.com) one of our chosen payment gateway. Here's how you can update your CC details.
    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription.

    2.  Reset your Plimus password by entering your email and Plimus username in this page https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    3.  Log in to Plimus via this page - https://secure.plimus.com/jsp/account_login.jsp

    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription.



    5.  Save the changes you made 

    Please let us know if you've encountered any problems with this so that we can further assist you. Thanks!