What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Shipping in payment integration: Unable to add additional cost

    Asked by nadiacamille on April 10, 2017 at 11:44 AM

    I can not type into any colomns or anything to edit the additional item cost, under the shipping tab.



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    JotForm Support

    Answered by Nik_C on April 10, 2017 at 01:02 PM

    I checked the additional cost option and I see the problem. I will forward this thread to our backend team for further checking.

    We will inform you once we have an update regarding this issue.

    Thank you for reporting it.


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    Answered by marvinwilliams on April 14, 2017 at 01:00 PM

    Any update on this issue? 


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    JotForm Support

    Answered by Nik_C on April 14, 2017 at 01:27 PM

    Unfortunately, we don't have any updates at this time.

    Rest assured that we will inform you once the problem is resolved.

    Thank you for your understanding.