Form clears automatically without submitt

  • 11reports22
    Asked on April 10, 2017 at 11:50 AM

    I have a form that I use to gather data through the day and need to submit all the gathered data at the end of the day, 8 to 10 hours since the first field is getting filled.

    The issue I have is that the form keeps resetting itself clearing all the data and I have to re-enter everything from the top.

    How can I setup the form so it does not clear the data until I click on the submit button ?

  • Welvin Support Team Lead
    Replied on April 10, 2017 at 1:22 PM

    The Autofill feature will save the data in the local browser storage up to four (4) weeks maximum. You should be able to retrieve the data if it's saved. But please note that the autofill feature requires you to use the same device and browser. Accessing the form on another device/browser won't work since the cookie is saved locally. Can you confirm if you are on the same device/browser?

    If you'd like to use another device and browser, you may consider the session URL method for saving and continue later. You can append the session like the following:

    http://www.jotform.ca/form/70793208819263?session=Data-1

     

    Let us know if you need further assistance.