What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    From changes not showing

    Asked by boerenooi on July 05, 2012 at 05:58 AM

    I have an embedded form and the changes are not taking effect. Can anyone please help??

  • Profile Image
    JotForm Support

    Answered by idarktech on July 05, 2012 at 08:00 AM

    Hi,

    Try changing "form" to "www" on the URL part of your embed code. Example:

    From:

    <script type="text/javascript" src="//form.myjotform.com/jsform/21844120554447"></script>

    To:

    <script type="text/javascript" src="//www.myjotform.com/jsform/21844120554447"></script>

    Just do the same if you are using iframe embed code. Let me know if the problem still persist after that. Thank you!

  • Profile Image

    Answered by malbertbayard on February 20, 2013 at 12:09 PM

    WE need to have the cache cleared for this form, I've tried that solution but it does not reflect the iframe version:

    http://form.jotformpro.com/form/30415433734953

    Can you please clear the cache?

  • Profile Image

    Answered by jefreylandicho on February 20, 2013 at 12:57 PM

    I have processed clearing your form cache. Can you please check and see if it works.