What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have hit my quota on SSL Submissions

    Asked by dschauer1 on July 05, 2012 at 08:47 AM

    I didn't select SSL submissions.  I am embedding on google sites.  linked to a google spreadsheet.  The html code shows no https, but rather http.

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    Answered by dschauer1 on July 05, 2012 at 10:48 AM

    I have solved the problem by using the "embed gadget" gadget.  Now what do I do about reactivating my account?

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    JotForm Support

    Answered by Goldo on July 05, 2012 at 11:11 AM

    I have reduced your SSL count to 5 (just this one time) and that should make the forms work. However, please check your forms and try to see if you really are using the normal form.

    To disable SSL to a particular form, go to Setup & Embed > Embed Form and untick Secure Form.

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    Answered by AmandaLKK on July 05, 2012 at 12:47 PM

    Unchecking the Secure Form box did not work for mine. Mine is still disabled. 

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    JotForm Support

    Answered by Goldo on July 05, 2012 at 12:59 PM

    Amanda, I have replied to your thread. See it here