What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is saying disabled

    Asked by tameikatate on April 10, 2017 at 08:38 PM
    my form is saying disabled not understanding why please contact dreamlineservicesnc@gmail.com
  • Profile Image
    JotForm Support

    Answered by jonathan on April 10, 2017 at 08:45 PM

    Your account and forms were suspended due to violation to our Terms of Use.

    You were using the form to capture or collect sensitive and confidential data like SSN and bank account details. This is against the terms.


    The account will remain suspended. 

    You can still apply/create a new account, but make sure you will not violate again the terms of use to avoid permanently getting banned from using our services.