- eprepagAsked on July 05, 2012 at 10:28 AM
We´d like some help urgent.
We´ve paid the montlhy tax for Premium account on July 3th but we haven´t had the beneficits yet. We have a marketing promotion that we have to start today and it depends on the form we´ve created.
I´m waiting for a response as soon as possible.
Receipt sent to firstname.lastname@example.org
- JotForm SupportGoldoAnswered on July 05, 2012 at 12:17 PM
The order didn't reflect your Jotform account username and I have refunded the whole amount.
Please try to re-upgrade by logging in to your account, go to Account Settings and Upgrade.