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Judy SteeleAsked on April 11, 2017 at 8:16 AM
We have gone into the account and canceled. We are still being charged. We will not be responsible for payments when we are not using Jot Form.
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candyReplied on April 11, 2017 at 9:54 AM
Dear Judy,
We do not have any information regarding the related account in order to check.
Could you please give us account username, one of the form URLs created in the account or the account email in order to let us check?
After, we can investigate the issues further.
Thanks in advance.
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Judy SteeleReplied on April 11, 2017 at 11:44 AMThe URL is http://heartsonfireministries.org
Our web designer has also contacted you to have this charge stopped. The
email is heartsonfireministries.org or info@heartsonfireministries.org
Judy Steele
Event Coordinator
Hearts On Fire Ministries, Inc.
865-776-2629
www.heartsonfireministries.org
info@heartsonfireministries.org
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Welvin Support Team LeadReplied on April 11, 2017 at 2:28 PM
One of my colleagues has resolved this already through your web designer's support thread. Everything is all set now.
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Judy SteeleReplied on April 11, 2017 at 4:45 PMGreat
Sent from my iPhone
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