What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account is suspended? Due to phishing

    Asked by Ben davis  on April 11, 2017 at 10:43 AM

    please unlock

  • Profile Image
    JotForm Support

    Answered by ktyaguirre on April 11, 2017 at 11:31 AM

    Thank you for contacting us!

    We have reviewed your account. We detected a Walmart Assessment with our Phishing detector system. This is considered spam, but upon reviewing your account it has been activated.

    You may continue developing your forms.


    Thank you.

  • Profile Image

    Answered by davben on April 11, 2017 at 07:44 PM YOU FORGOT TO WHITE LIST MY IP!!
  • Profile Image
    JotForm Support

    Answered by EltonCris on April 11, 2017 at 11:47 PM

    Done. Your IP is now added to our whitelist.

    Kindly check. Thanks