Postini: I am not receiving any notifications that forms are being submitted;

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    dmamarketing
    Asked on July 05, 2012 at 02:44 PM

    I am not receiving any notifications that forms are being submitted; check my spam folder; did a test to my personal gmail account but still not getting notified that a form is filled out....sample: http://form.jotformpro.com/form/21864972952971



    This is a re-post of a comment on Explanation of Email Notification and Autoresponder Settings

  • Profile Image
    Mike_T
    Answered on July 05, 2012 at 05:44 PM

    Thank you for contacting us.

    I have found that you use Postini mail service. Can you please try to add the following addresses via "Postini Approve Senders" feature to see if that makes any difference?

    Approved Senders:

    noreply@jotform.com

    Approved domains:

    jotform.com

    amazonses.com

    email.amazonses.com

    What form do you use to test delivery with your personal @gmail.com email?