What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe worked in test mode, but I can't connect in Live mode.

    Asked by CDFarm on April 11, 2017 at 07:26 PM
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    JotForm Support

    Answered by Chriistian on April 11, 2017 at 11:39 PM

    Can you please check if you are using the live API keys with Live Mode and not the Test mode? Then, after checking, please try connecting to Stripe again.

    Do let us know if you need further assistance.
    Regards.