What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I created a form and I have an account with Stripe.

    Asked by Nancy Caulfield on April 11, 2017 at 08:11 PM

    I am getting really frustrated.  I tested my form with Stripe in test mode and everything was fine.  Then I tried to go to Live mode and it wouldn't work.  So I deleted the field and tried again.  Now I can't connect to Stripe in either Test or Live mode.  This is very annoying!

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    Answered by Ian on April 12, 2017 at 12:47 AM

    I cloned the form and tried to connect. It took some time for me but got connected.

    Could you please try again and let us know if you still face any issue?