What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to return to survey that is exited before completing?

    Asked by Innovatrix on April 11, 2017 at 08:23 PM

    I have a 6 page questionnaire that might take about 3.5 hours to complete and it's common for people to do it over a few days. Is there a way our clients can return to the same Jotform and continue where they left off if they were to exit?

    eg. add a submit button to each page and customer is sent a link for where they are up to if they exit at any time?

    Thank you so much

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    JotForm Support

    Answered by John_Benson on April 12, 2017 at 12:41 AM

    You can use the Save Forms and Continue Later feature. It saves the forms for each unique user and for each page the form is filled. That way your users will be able to continue to fill out your forms whenever they are available. For more information, please check this guide on: How-to-Save-Forms-and-Continue-Later.

    If you have questions, please let us know. Thank you.